Legal
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it — in plain language.
Effective Date: December 1, 2024
Your privacy is important to us. It is Cross Chiropractic & Conditioning's policy to respect your privacy regarding any information we may collect from you across our website, www.cross-chiropractic.com, and other sites we own and operate.
Cross Chiropractic & Conditioning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect
Personal Information
When provided voluntarily, we may collect personal information such as names, addresses, email addresses, and phone numbers — for example, when you contact us, request an appointment, or submit an inquiry through our website.
Non-Personal Information
For statistical and analytical purposes, we may also collect non-personal information such as browser type, operating system, and IP address. This information is used in aggregate and is not linked to any individual.
How We Use Your Information
We may use the information we collect for purposes including, but not limited to:
- Providing and personalizing our services to you
- Processing appointment requests and scheduling
- Sending communications related to your inquiries or care
- Improving our website and patient experience
- Complying with applicable laws and regulations
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may disclose your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you — provided those parties agree to keep this information confidential.
Third-Party Service Providers
We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are given access only to the information necessary to perform their specific functions and are contractually obligated to protect it.
Legal Compliance
We may disclose information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Data disclosure obligations vary between jurisdictions and may encompass a combination of federal, state, and local regulations.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
We may use cookies to improve your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior data. You can set your browser to refuse cookies, though doing so may affect the functionality of certain features on our site.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting and are indicated by an updated "Effective Date" at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Questions About This Policy
Get in Touch
If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to contact us directly.